Privacy Policy

Wellcare Therapy Group, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, or communicate with us.

By using our website, you agree to the terms outlined below.

We may collect the following types of information:

When you complete forms, request services, or contact us:

• Parent/guardian name
   
• Child’s name and age
   
• Phone number
   
• Email address
   
• Insurance information
   
• City/ZIP code
   
• Reason for inquiry
   

If you request services, you may voluntarily provide protected health information related to:

• Diagnosis
   
• Therapy needs
   
• Developmental concerns
   

This information is handled in accordance with HIPAA regulations.

Automatically collected:

• IP address
   
• Browser type
   
• Pages visited
   
• Time spent on site
   

Used only for analytics and site improvement.

We use your information to:

• Respond to inquiries
   
• Schedule evaluations
   
• Verify insurance
   
• Provide therapy services
   
• Communicate via phone, email, or text
   
• Improve our website and services
   
• Comply with legal obligations
   

We do not sell or share your information for marketing purposes.

By submitting forms or providing your phone number, you consent to receive:

• Appointment reminders
   
• Intake follow-ups
   
• Service-related messages
   

Message frequency varies.
Message & data rates may apply.
You may opt out anytime by replying STOP.

We follow all applicable HIPAA regulations to protect your health information. Your PHI is:

• Stored securely
   
• Accessed only by authorized staff
   
• Never shared without consent unless required by law
   

We implement:

• Secure servers
   
• Encryption
   
• Limited staff access
   
• Administrative safeguards
   

Despite security measures, no system is 100% secure. We continuously monitor and improve our protections.

Our website may use cookies to:

• Improve user experience
   
• Analyze website traffic
   

You may disable cookies in your browser settings.

We may use secure third-party tools for:

• Scheduling
   
• CRM systems
   
• Analytics
   
• Advertising (Meta, Google)
   

These providers are required to maintain confidentiality and security standards.

You may:

• Request access to your data
   
• Request corrections
   
• Request deletion (when legally allowed)
   
• Withdraw consent
   

We only collect children’s information with parent/guardian consent.
We do not knowingly collect data from minors without authorization.

We may update this policy at any time.
Changes will be posted on this page with a new effective date.